Terms of service

Terms of Service
Effective Date: May 5, 2025

These Terms of Service (“Terms”) govern your use of the website located at ancientwellnessmatcha.com (the “Site”) and the services provided by Ancient Wellness ("we", "us", or "our"). By accessing or using the Site, purchasing our products, or interacting with our services, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use the Site or Services.

1. Eligibility

By using this Site, you affirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to provide accurate, complete, and current information when requested.

2. Orders and Payment

All prices are listed in U.S. dollars. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors.

Payment:
Payment is processed through Shopify’s secure system. By submitting payment information, you authorize us (or our third-party payment processors) to charge the applicable amount.

3. Shipping and Returns

Shipping rates and estimated delivery timelines are provided at checkout. We are not responsible for delays once an order is in transit.

Returns:
We accept returns within 14 days of delivery for unopened products. To start a return, email us at [your email address]. Refunds are issued to the original form of payment once the return is received and approved.

4. Intellectual Property

All content on the Site, including text, images, logos, graphics, and product descriptions, are the property of Ancient Wellness or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use our content without our express written permission.

5. Use Restrictions

You agree not to:

  • Violate any applicable laws;

  • Infringe on our or others’ intellectual property rights;

  • Transmit viruses or any code of a destructive nature;

  • Use our products or services for illegal or unauthorized purposes.

We may suspend or terminate your access for violating these Terms.

6. Disclaimer of Warranties

The Site and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Site will be uninterrupted or error-free.

7. Limitation of Liability

To the fullest extent permitted by law, Ancient Wellness is not liable for any indirect, incidental, punitive, or consequential damages arising out of your use of the Site or products purchased.

8. Indemnification

You agree to indemnify and hold harmless Ancient Wellness, its affiliates, and service providers from any claims, liabilities, damages, or expenses arising out of your use of the Services or your violation of these Terms.

9. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.

10. Governing Law

These Terms are governed by and construed under the laws of the State of North Carolina, without regard to its conflict of law principles.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site constitutes your acceptance of any changes.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Ancient Wellness
Email: contact@ancientwellnessmatcha.com
Website: https://ancientwellnessmatcha.com